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Welcome to Luxe Jewelry Sales (“we,” “us,” “our”). By accessing our website at luxejewelrysales.com and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate, current, and complete information during the registration and checkout process.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
- Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
- Comply with all applicable laws and regulations in your jurisdiction regarding online purchases.
2. Product and Service Description
We specialize in high-quality jewelry, including but not limited to:
- Angel Pendants, Black Diamond Bracelets, Black Diamond Pendants, Black Onyx Rings, Bracelets, Cartoon Pendants, Cross Pendants, Cuban Link Bracelets, Diamond Bracelets, Diamond Earrings, Diamond Eternity Bands, Diamond Pendants, Diamond Pinky Rings, Diamond Rings, Diamond Watches, Diamond Wedding Bands, Dog Tags Pendants, Gold Bracelets, Gold Pendants, Gold Rings.
We strive to display product images and descriptions as accurately as possible. However, slight variations in color, size, or design may occur due to screen settings and craftsmanship.
3. Orders and Payment Terms
Order Processing: Orders are processed within 1-2 business days after payment confirmation.
Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels.
Shipping:
- Standard Shipping (DHL/FedEx): $12.95 flat fee. Delivery within 10-15 business days after shipment.
- Free Shipping (EMS): Available for orders over $50. Delivery within 15-25 business days after shipment.
Sales Tax: Applicable taxes will be added to the order total based on the shipping destination.
4. Returns and Exchanges
We accept returns and exchanges within 15 days of receipt. Items must be unworn, unused, and in original packaging with all tags and certificates.
Non-Returnable Items: For hygiene and safety reasons, the following items cannot be returned or exchanged:
- Diamond Eternity Bands
- Diamond Wedding Bands
- Diamond Earrings
To initiate a return or exchange, email us at [email protected] with your order details. Return shipping costs are the customer’s responsibility unless the return is due to our error.
Refunds are processed within 5-7 business days after inspection and approval.
5. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Luxe Jewelry Sales and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
6. Limitation of Liability
Luxe Jewelry Sales shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim shall not exceed the purchase price of the product.
We are not responsible for delays or failures in performance due to circumstances beyond our control, such as natural disasters, customs delays, or shipping carrier issues.
7. Privacy and Data Protection
We value your privacy. Personal information collected during purchases is used solely for order processing and shipping. We do not share your data with third parties except as required for payment processing and shipping. For details, see our Privacy Policy.
8. Governing Law
These terms are governed by the laws of the United States, specifically the state of Colorado. Any disputes shall be resolved in the courts of Denver, Colorado.
9. Contact Us
If you have questions about these terms, contact us at:
Email: [email protected]
Mail: Jewelry Sales Store, 4903 Clay Lick Road, Denver, US 80014